Terms & Conditions
These Terms & Conditions ('Terms') govern your use of the Garden to Table website (www.gardentotable.in) and your purchase of any products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website.
Definitions
In these Terms, the following words have the specific meanings given below:
| Term | Definition |
|---|---|
| 'Garden to Table' / 'We' / 'Us' | Garden to Table, operated by Chithra Poulose, BK Puram Post, Chemmanad, Ernakulam, Kerala |
| 'You' / 'Customer' / 'User' | Any person who visits our website, creates an account, or places an order |
| 'Website' | www.gardentotable.in powered by Shopify |
| 'Products' | All 51 food items listed on our Shopify store — spices, masalas, pickles, natural foods, etc. |
| 'Order' | A confirmed purchase of one or more Products made through our website |
| 'Account' | A registered customer profile on our Shopify store |
| 'Content' | All text, images, recipes, blog posts, and other materials on our website |
Eligibility to Use Our Website
-
You must be at least 18 years of age to use our website and place orders.
-
You must provide accurate, complete, and current information when registering or placing an order.
-
You are responsible for maintaining the confidentiality of your account password and for all activity under your account.
-
Garden to Table reserves the right to refuse service to any person at our sole discretion.
Products, Descriptions & Pricing
Product Accuracy
We make every effort to describe our products accurately, including ingredients, shelf life, and usage instructions. However, we do not guarantee that all product descriptions, photographs, or other content on our website are completely accurate or error-free. Product appearance may vary slightly from photographs.
Pricing
- All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice. However, the price displayed at the time of checkout will be honoured for that order.
- We reserve the right to correct any pricing errors even after an order has been placed. In such cases, we will contact you and offer the option to proceed at the correct price or cancel with a full refund.
Availability
- Products are subject to availability. We reserve the right to limit quantities, discontinue products, or withdraw them from sale at any time.
- If a product you ordered becomes unavailable after payment, we will contact you within 2 business days to offer a substitute, a credit, or a full refund.
Orders & Payment
Placing an Order
When you place an order on our website, you are making an offer to purchase the selected products at the displayed price. Your order is confirmed once you receive an order confirmation email from us.
Payment Methods
| Payment Method | Details |
|---|---|
| UPI | Google Pay, PhonePe, Paytm, and all UPI apps |
| Credit / Debit Cards | Visa, Mastercard, RuPay — processed via Razorpay |
| Net Banking | All major Indian banks |
| Cash on Delivery | Available on select pin codes — subject to COD confirmation |
| Wallets | Paytm Wallet, Amazon Pay (if enabled on store) |
Order Cancellation by Customer
- Orders may be cancelled within 12 hours of placement, provided they have not yet been dispatched.
- To cancel, contact us immediately via WhatsApp (+91 9946 208 107) or email.
- If payment was made online, a full refund will be processed within 5–7 business days to your original payment method.
Order Cancellation by Garden to Table
- We reserve the right to cancel any order due to product unavailability, pricing errors, suspected fraud, or inability to verify delivery address.
- You will be notified immediately and a full refund will be issued.
Intellectual Property
All content on www.gardentotable.in — including but not limited to the Garden to Table brand name, logo ('Where Gardens Becomes Gastronomy'), product photographs, recipes, blog posts, design, and copywriting — is the exclusive intellectual property of Garden to Table (Chithra Poulose) and is protected by Indian copyright and trademark law.
Where Gardens Becomes Gastronomy
-
You may not reproduce, copy, distribute, republish, display, or create derivative works from any content on our website without our express written permission.
-
You may share links to our website and share our social media posts in accordance with platform terms.
-
Recipes and blog content may be shared for personal, non-commercial use with clear attribution to Garden to Table.
Acceptable Use of Our Website
You agree not to use our website to:
- Violate any applicable Indian or international laws or regulations
- Submit false, misleading, or fraudulent orders or information
- Scrape, crawl, or harvest data from our website using automated tools
- Attempt to gain unauthorised access to our systems or other users' accounts
- Upload or transmit viruses, malware, or any harmful code
- Engage in any conduct that disrupts, damages, or impairs the operation of our website
Limitation of Liability
To the maximum extent permitted by applicable Indian law, Garden to Table and its owner shall not be liable for:
- Any indirect, incidental, special, or consequential damages arising from your use of our website or products
- Any loss of profits, data, goodwill, or business opportunity
- Any allergic reactions or adverse effects from consuming our products, where the relevant allergen information was disclosed on the product listing
- Delays or failures in delivery caused by courier partners, natural disasters, strikes, or events outside our control
- Technical errors, downtime, or unavailability of our website
Our total liability for any claim arising from a purchase shall not exceed the value of the relevant order placed by you. Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.
We encourage you to contact us first at +91 9946 208 107 or via WhatsApp to resolve any dispute amicably before pursuing legal remedies.
Contact via WhatsAppChanges to These Terms
Garden to Table reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. We will notify registered customers of material changes via email. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Get in Touch
| Business | Garden to Table |
| Owner | Chithra Poulose |
| Address | BK Puram Post, Chemmanad, Thiruvaniyoor, Ernakulam, Kerala — 682308 |
| Phone | +91 9946 208 107 |
| +91 9946 208 107 | |
| hello@gardentotable.in | |
| Website | www.gardentotable.in |